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Admin guide

Create Announcement

Easily notify your attendees about important updates or messages using Presence's built-in announcement feature.


Overview

Announcements allow admins to send text-based messages to all registered users. These are especially useful for communicating last-minute changes, updates, or general notices about events.

Note: Announcement delivery is subject to your selected Presence pricing plan.


Steps to Create an Announcement

1. Access the Admin Dashboard

Log in with your admin credentials. From the dashboard home screen, locate the Announcements section in the sidebar.

2. Navigate to Create Announcement

Click on AnnouncementsNew Announcement. You’ll be taken to the announcement creation form.

3. Fill Out the Form

  • Title: Enter a short title (e.g., "Venue Changed")
  • Message: Provide the announcement content.
  • Audience: All users (by default)

4. Submit Announcement

Once filled, press Send Announcement. The message will be delivered to all users.


Where Announcements Appear

  • In the Announcements tab of the user app
  • Real-time delivery via Firebase

Notes

  • Users will receive new announcements immediately.
  • Messages cannot be edited after sending.
  • Announcements are stored and can be viewed by users anytime.

Troubleshooting

  • Announcement not showing? Ensure your Firebase connection is active.
  • Not delivered to all users? Confirm user registration and plan limits.

Creating announcements is a direct and powerful way to ensure your users stay informed and engaged with your events.

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