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User guide

View Announcements

Users receive timely updates, instructions, and information via announcements sent by their admins. These announcements are visible directly in the app.


Accessing announcements

Once logged into the Presence app:

  1. Navigate to the Announcements page from the top-right.
  2. You will see a list of all announcements shared with your account.

Announcements include:

  • Title
  • Message body
  • Date of publishing

These are sorted by most recent first.


Reading announcement details

Tap any announcement to view the full message. Some announcements may include:

  • Event-specific instructions
  • Time-sensitive messages
  • Internal memos

Persistent availability

All past announcements remain visible for your reference. They are only removed if deleted by an admin.


No reply or feedback required

Announcements are one-way communications. You cannot reply to or comment on them.


Things to note

  • If your organization restricts announcements by role, you may not see all messages.
  • Admin announcements respect the pricing plan of your account.
  • Ensure a stable internet connection to fetch the latest data.

Troubleshooting

If announcements aren’t loading, log out and log back in, or refresh your connection.

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